Salesforce beat analysts' estimates for quarterly revenue and profit on Tuesday and forecast full-year results above expectations, as customers looking to rein in costs boosted demand for its Sales Cloud product.
The San Francisco-based company's shares rose nearly three per cent in trading after the bell.
Revenue from the company's flagship product, Sales Cloud, rose 11 per cent to US$1.1 billion in the first quarter.
The company raised its full-year 2020 adjusted profit forecast to be in the range of US$2.88 to US$2.90 per share and revenue between US$16.10 billion and US$16.25 billion. Analysts on average were expecting a profit of US$2.66 per share on revenue of US$16.12 billion.
Salesforce is in the early stages of international expansion, offering it potential for growth, New England Investment & Retirement Group analyst Brian Pirri said.
Salesforce and other cloud-based service providers are benefiting from a growing trend among companies to shift their operations onto lower cost cloud-based services that also offer more scalability.
Last week, smaller rival Workday Inc reported better-than-expected quarterly profit and revenue, as it enrolled more companies for its cloud-based financial and human resources software.
Salesforce's net income rose to US$392 million, or 49 cents per share, in the quarter ended April 30, from US$344 million, or 46 cents per share, a year earlier.
The company's total revenue rose 24 per cent to US$3.74 billion.
Excluding items, the company earned 93 cents per share, while analysts on average had expected 61 cents per share.
(Reporting by Sayanti Chakraborty in Bengaluru; Editing by Maju Samuel and James Emmanuel)