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ATO swaps HP for Dell in $12M PC refresh

ATO swaps HP for Dell in $12M PC refresh

More than 12,000 new devices to be supplied

Credit: Dreamstime

The Australian Taxation Office (ATO) has swapped out HP in favour Dell Australia to supply its personal computers for the next four years.

The Federal Government body awarded the giant a $12-million dollar contract to replace its existing hardware with 12,000 Dell 7050 desktop computers and 250 E5480 laptops.

The ATO said the change was part of its “normal” refresh cycle for the devices that were “beyond end of life”. The contract will run from 12 April this year until 23 April 2023.

Dell was selected from the ICT Hardware and Associated Services Panel established in September in 2015 which counts on a total of 33 providers.

"Dell Technologies is continuously innovating and investing in developing the products and services that help our customers to realise their workforce transformation objectives," said Angela Fox, senior VP and GM at Dell Technologies A/NZ.

"Organisations in Australia and New Zealand, no matter what size, face an increasingly complex and fast-paced environment as they support their customers’ needs. Enabling teams with secure, mobile, easily manageable and high performing devices provides a critical advantage to not only meet, but exceed, expectations, today and in the future.”

“The refresh of these devices is part of our focus on providing staff with tools and technology in support of the objectives outlined within the ATO corporate plan,” a spokesperson for the ATO told ARN.

The ATO intends to deliver its new corporate plan by 2024 as part of an ongoing effort to make taxation and superannuation services "just happen" for consumers.

Last year, it issued a request for information (RFI) seeking service providers’ feedback on digital services gateway (DGS) and digital reporting channel (DRC).

ATO also announced it wanted break its contracts into “smaller, more specifically targeted bundles” giving small to medium-sized businesses (SMBs) a better chance of winning government deals.

In its most recent earnings report, Dell’s Client Solutions Group segment revenue, which holds its desktop PCs, notebooks and tablets, rose four per cent to US$10.9 billion.

According to a recent report by IDC, HP hardware sales in Australia dropped from 344,700 units to 310,000, closing the gap between itself and Dell who sold 208,000 devices in Q4 2018.


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Tags HPDelllaptopPCHewlett-PackardATOAustralian Taxation Office

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