NSW Telco Authority looks for managed network provider

NSW Telco Authority looks for managed network provider

Provider should be able to manage, operate and maintain the radio network

Credit: Dreamstime

The NSW Telco Authority has put out a request for tender (RfT) in the search for a managed network provider for the New South Wales Government radio network.

Specifically, the selected partner will be in charge of managing, operating and maintaining the enhanced network into the future.

In December 2016, the NSW Telco Authority awarded a $30 million contract to Motorola Solutions for the provision of network upgrades across 150 radio sites, as well as expanding coverage with 23 new sites in the state’s north west.

"Through the Critical Communications Enhancement Program (CCEP), the government radio network will grow from 180 to approximately 700 sites across metropolitan and regional NSW when complete," NSW Telco Authority managing director Kate Foy said.

The CCEP is the first step in realising the NSW Government's Operational Communications Strategy, which outlines a new direction in the planning, delivery and management of radio and related communication services for the NSW Government sector.

This will result in a consolidation of the large number of separate radio networks that are owned and operated by various NSW Government agencies to enhance the state’s existing shared Government Radio Network (GRN).

"The expanded network will deliver world-class critical communications services to our public safety and law enforcement agencies well into the future.

"With an expansion of this size, we need to ensure service delivery remains at the highest standard," Foy explained.

Providers will be selected based on how they propose to manage the network, including offering systems and innovative ideas for the long-term operation and maintenance of the expanded network.

The Telco Authority said it is important for the industry to understand the "context and importance of managing this critical" network.

An industry briefing will be held in mid-May and will provide the relevant background about the Operate and Maintain Program. The RfT opened on 6 May and closes on 17 June 2019.

In October 2018, NEC Australia was selected by the NSW Telco Authority to deliver microwave backhaul, network management systems and ongoing support, as part of the next phase of the CCEP.

In 2017, NEC had been awarded a contract to run a pilot covering a small number of sites. The most recent contract will see the ICT solutions provider offer 24x7 help-desk support and advanced logistics services from its Australian technical service centres.


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