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StorageTek and VERITAS sign service agreement

  • 22 November, 2004 14:18

<p>For Immediate Release</p>
<p>StorageTek and VERITAS sign service agreement</p>
<p>Global agreement provides the basis for first and second level support of joint StorageTek and VERITAS customers in ANZ</p>
<p>Sydney, 22 November, 2004 – As part of a recently signed global agreement, joint customers of StorageTek and VERITAS in Australia and New Zealand (ANZ) will be offered support services by the StorageTek team.</p>
<p>The local agreement will provide joint customers of VERITAS and StorageTek the benefit of a single point of contact for all their storage support services.</p>
<p>Commenting on the agreement, Regional Alliances and Channels Director Australia and New Zealand, Archie Wilson said, “StorageTek is synonymous with enterprise storage and by providing first and second level support to our joint customers, we’re able to provide a whole of life service approach around our backup and storage products.”</p>
<p>StorageTek has fully trained support personnel in ANZ who are certified to deliver support services for VERITAS products. The support for VERITAS products is completely integrated into the established StorageTek service infrastructure. The quick resolution of all customer incidents is assured, with escalation paths to VERITAS third level engineering support defined and in place.</p>
<p>Philip Belcher, Managing Director for StorageTek Australia/New Zealand said, “Increasingly, customers are looking for ways to reduce their administrative workload, particularly when it comes to support services. VERITAS storage management software is in use at a large percentage of StorageTek’s own customer base. This agreement allows us to offer those customers the experience and skills of StorageTek’s acclaimed customer service organisation for the support of both our companies’ products, reducing the number of service providers that the customer must interface with. This relationship is a perfect fit for those customers.”</p>
<p>Under the terms of a global reseller agreement, StorageTek can now deliver its own range of storage and networking hardware and, in addition, the ability to provide professional services for VERITAS products as well as VERITAS Education services, positioning StorageTek as a single source provider for data protection and high-availability solutions.</p>
<p>About VERITAS Software
VERITAS Software, one of the 10 largest software companies in the world, is a leading provider of software to enable utility computing. In a utility computing model, IT resources are aligned with business needs and business applications are delivered with optimal performance and availability on top of shared computing infrastructure, minimizing hardware and labor costs. With 2003 revenues of $1.75 billion, VERITAS delivers products for data protection, storage and server management, high availability and application performance management that are used by 99 percent of the Fortune 500. More information about VERITAS Software can be found at</p>
<p># # #</p>
<p>Press Contacts:
Narelle Wilson, General Manager Marketing, Australia and New Zealand, VERITAS Software
(61 2) 8220 7000,</p>
<p>Fiona Martin, Account Director, Max Australia
(61 2) 9954 3492,</p>
<p>This press release may include estimates and forward-looking statements within the meaning of the Securities Act of 1933 and the Securities Exchange Act of 1934. These forward-looking statements involve a number of risks and uncertainties, including the risk that we will not gain market acceptance of our products and services, the risk that we will not be able to maintain the quality of our end-user customer and partnering relationships, and the risk that we will not manage our business effectively, that could cause the actual results we achieve to differ materially from such forward-looking statements. For more information regarding potential risks, see the "Factors That May Affect Future Results" section of our most recent report on Form 10-K on file with the SEC. We undertake no obligation to update any forward-looking statement to reflect events or circumstances after the date hereof.</p>
<p>Copyright © 2003 VERITAS Software Corporation. All rights reserved. VERITAS, the VERITAS Logo and all other VERITAS product names and slogans are trademarks or registered trademarks of VERITAS Software Corporation. VERITAS and the VERITAS Logo Reg. U.S. Pat. &amp; Tm. Off. Other product names and/or slogans mentioned herein may be trademarks or registered trademarks of their respective companies.</p>

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