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Kyocera recalls discontinued printer over fire hazard

Kyocera recalls discontinued printer over fire hazard

Fault found in A3 multi-functional printer

Product Safety Australia has issued a fire hazard warning to users of an old Kyocera Document Solutions printer.

The Australian Competition and Consumer Commission (ACCC)’s information arm flagged faults with Kyocera’s A3 multi-functional printer (MFP) that was sold between 2004 and 2010.

The recall applies to models KM 1620, 1635, 1650, 2050 and 2550, which have been discontinued in 2010.

Specifically, when users install an optional '300 sheet feeding unit / PF – 410' to the printer, detach it and then reinstall, the main unit and paper feeding units’ electrical connector risks breakage.

According to Product Safety Australia, the breakage can cause smoke or fire and therefore risks ‘serious injury to users and surrounding property’.

As such, owners will be contacted directly by either Kyocera Document Solutions Australia or the product dealer in order to arrange free inspections and repairs.

The notice also warned owners not to move the main unit from the paper feeding unit until repairs have been completed.

“Kyocera has voluntarily initiated the recall despite no incidents reported in Australia," Kyocera managing director David Finn said. "Safety of our customers come first and despite the small risk of the hazard occurring, we have initiated the recall and have allocated resources to attend to the customers’ queries in a prompt manner and to attend sites to check their devices for fault. ”

Kyocera has been present in Australia since 1989 and now employs more than 200 people across Sydney, Canberra, Adelaide, Melbourne, Perth and Brisbane.


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Tags accckyoceraA3 printersFiReProduct Safety Australia

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