NSW-based Service Solutions Technologies has launched a new hard disk recovery service that it claims recovered up to 33 per cent of faulty drives in preliminary trials. Service Solutions has the exclusive Australian license for the Disk Asset Recovery System technology that is now on the market after a two-and-a-half month trial. The disk recovery process uses software and hardware to screen disks, identify faults and rejuvenate salvageable disks. Where the process was successful, the disks can be reconfigured back to an “as new” state. In trials using disks which had been unrecoverable using old technology, Service Solutions, technical director, Eddie Evans, said the process was “typically screening between 20-35 per cent, depending on the brand.” The recovery of disks which would otherwise have been sent back to the factory could reduce costs including purchase of replacement stock, administering warranty claims, and shipping costs, he said. The vendor who had trialled the process had now signed up as the first customer for the disk recovery service, he said. Service Solutions will market the service to disk manufacturers and major PC vendors. “We’re also targeting resellers who are providing their own service and would like to get their drives screened rather than just return them ad hoc,” Evans said. The recovery service can also be used with CD-ROM, CD-DVD and CD-RW.
- AWS celebrates top A/NZ partners for 2022
- Top technologists have job options: 5 tips for retention
- Palo Alto, Deloitte enter US MSSP market with expanded partnership
- Cirrus scores $4M ACT govt contract renewal for Cisco support
- More News
Women in ICT Awards
Aligned to the market acceptance that transformation is now considered a default customer priority in ANZ, pressure is mounting on the partner ecosystem to overhaul age-old resell practices in response. Common rhetoric perhaps, but business buying patterns are shifting in the direction of services as new managed opportunities emerge across infrastructure, power and cooling. According to EDGE Research – commissioned and produced by ARN – key strategic partner priorities in the months ahead centre around increased customer acquisition, annuity revenue growth and internal up-skilling. To achieve such aspirations, a commitment to managed services is required to create predictable revenue streams and strengthened end-user value propositions. ARN Exchange – in association with Schneider Electric – will share step-by-step guidance in relation to evolving customer priorities linked to managed services, outlining how partners can capitalise on new commercial opportunities through enhanced portfolios and services offerings. Key discussion areas include how partners can: · Drive more recurring revenue · Attract new investments by increasing company valuation · Excel in managed services and maximise market opportunities