Siebel Systems has released version 2.0 of its Universal Application Network (UAN), adding 50 new industry-focused applications to the integration system.
Announced one year ago and released in October, UAN offers tailored business process packages that work in conjunction with integration servers from vendors such as IBM, WebMethods, and SeeBeyond Technology.
The aim is to reduce the cost and complexity of integrating an array of enterprise applications from disparate vendors, according to the San Mateo-based company.
At the launch for version 2.0, UAN featured 50 "horizontal" integration applications covering processes common to many organisations, such as managing orders, partner and employee relationships, and product lifecycles. The week's update adds another 50 applications to UAN, this time customised for industry segments.
"One of the biggest unsolved challenges in the IT business is the challenge of integration," Siebel's newly-appointed UAN group vice-president, Nimish Mehta, said. "What we're doing is leveraging integration technology, adding business process-based code, and constructing end-to-end business process connectivity for our customers. With this release, we're verticalising all those processes."
Among the industries targeted in the UAN update are the automotive, communication, energy, financial services, insurance, healthcare, high-tech and manufacturing sectors. The new integration applications cover processes such as managing billing, assets, inventory, claims processing and customer service.
Twenty charter customers had signed on for UAN, Mehta said, including one using no other Siebel technology.
Most customers were Fortune 100-size organisations with global operations and significant integration challenges, he said.
Pricing for UAN varied widely depending on a customer's needs and the number of modules deployed, Siebel said.