Services Briefs: HP, Messagecare, StorageTek

Services Briefs: HP, Messagecare, StorageTek

Norwich Union job to HP

Insurance giant Norwich Union has awarded a multi-million dollar managed services contract to the Australian arm of HP. The deal covers the overall management and support of network, desktop and server infrastructure, its helpdesk function, financing and IT procurement. Managed services director, Andrew Richardson, said HP would aim to bring greater stability to the operating environment while introducing a formalised account management procedure. “Our goal is to ensure we exceed existing service level agreements to deliver a more cost effective and productive IT environment,” he said.

SpamTrap to be set

Messagecare, a new company formed by the founders of OzEmail, is hoping its SpamTrap service will stop unwanted emails reaching millions of Australian Internet users. SpamTrap collects and classifies junk and spam email, recording and adding it to a database so the user does not receive email from the sender again. As most spam originates internationally, it is hard to regulate through Australian legislation. “Unsolicited email is sent indiscrim­inately to millions of users across the globe and we aim to stop it reaching users,” Messagecare chairman, Sean Howard, said. “During the first week of March, 22 per cent of our users’ email was spam,” he said.

Alba joins StorageTek

StorageTek has appointed José Alba to the new position of storage services program manager for Australia and New Zealand. He will be responsible for overall strategy and marketing of StorageTek’s storage services program, including the development of its remote managed storage services business. With more than 16 years industry experience, Alba worked for EMC A/NZ in a variety of positions including practice manager and business development manager. Previously, he was an account manager at IBM Global Services in the business recovery services group.

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