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The Missing Link launches $250k security operations centre

The Missing Link launches $250k security operations centre

Largest single investment of the company's security division

Aaron Bailey - Security Director, The Missing Link Security

Aaron Bailey - Security Director, The Missing Link Security

Credit: The Missing Link

The Missing Link has launched its first dedicated security operations centre (SOC), located at its Sydney office. 

The $250,000 investment, paid out in operating cash, counts on the technology support from six vendors: Allienvault; Carbon Black; FireEye; Fortinet; Tenable and Zscaler.

The decision to create the SOC was made on 17 January, according to The Missing Link chief information security officer, Aaron Bailey, and after 11 weeks, the centre is operational.

“We’ve been doing managed services across infrastructure in security for a number of years," Bailey said at the launch on 6 April. "But on the security side we've been operating until now what the industry calls a VSOC virtual security operation centre. That means we have the tools, the staff, the skills and expertise but our analysts were sitting in an open plan office with us."

With the growth in clients the company has seen, a growth in the interest for its managed security service provider (MSSP) offering with clients increasingly asking the company for a physical SOC.

"This has led The Missing Link to embark on the single biggest capital and operational expansion investment that the security division has ever made, to build the next phase of growth and to evolve and improve the level of MSSP services that we can provide to our clients," Bailey said.

"Our new SOC facility will be able to cater for six analysts on duty during peak hours, and we can rotate additional staff in and out depending on the coverage hours or demands that our clients put on us."

The facility has multifactor authentication with biometrics to enter the room and the equipment is securely connected to tools and solutions in a smart cloud environment.

The Missing Link believes this will allow the company to grow its MSSP revenue-base significantly. 

The company has also developed and built a services capability that will allow it to build and improve SOC installations for its large enterprise clients.

Head of the Australian Cyber Security Centre (ACSC), Alastair MacGibbon, officially opened the SOC in support of businesses working together with Government.

"My role is to try and secure the Australian economy against cyber threats, we know government can't do that alone and expect business to do it on its own," MacGibbon said. "These things have to be done together."

In his words, SOCs bring together different technologies that would be very expensive, hard to integrate and even harder to understand the types of signals being given.

The Missing Link expects to be able to collaborate with the Australian Government's joint cyber security centres across the country.

The Sydney joint cyber security centre was launched on 21 March as part of the Australian Government’s $47 million Joint Cyber Security Centre (JCSC) program, designed to facilitate “stronger partnerships” between 101 organisations across private and public sectors, spanning defence industry, finance, transport, energy, health, mining, and education.

The company has already started to engage with the Sydney facility, which is still in its early stages, but the goal is to exchange data about threats and work together to prevent attacks.

The Federal Government this week launched another initiative to grow the national capability in in cyber security research, development and commercialisation, with the opening of the Cyber Security Cooperative Research Centre (CRC) in collaboration with the Western Australia McGowan Government.

The CRC has leveraged $84.4 million worth of contributions from 25 industry, state government, university and research participants, in addition to $50 million from the Australian Government over seven years and $5.6 million from the McGowan Government over seven years, totalling $140 million.

The CRC is based at Edith Cowan University in Perth and is the result of collaboration between industry, government and the research sector.

The focus of the CRC will be on ensuring the security of critical infrastructure through innovative approaches, tools and techniques to predict, prevent, detect, and respond to cyber threats. 

It will also focus on enabling Australian individuals, businesses and industries to access cyber security solutions and in building the next generation of industry, government and research cyber security leaders, and increasing maturity, capability and collaboration in the sector.


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Tags The Missing LinksocSecurity Operations Centre

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