NBN Co, the company behind the rollout of the National Broadband Network (NBN), has announced migration plans for the legacy copper ‘Special Services’ (SS) of its business customers, with disconnection due to begin in November.
Last year the company began urging businesses with copper-based special services, such as ethernet lite, wholesale business digital subscriber lines (BDSL) and integrated services digital network (ISDN), to work with phone and internet providers to migrate to the NBN ahead of the first disconnections from November 2018.
NBN Co executive general manager of sales and marketing, Ben Salmon, estimated there were 200,000 special services across the country that may need to migrate to the NBN.
As an incentive for businesses to migrate sooner, NBN Co will now credit a $270 “subsequent installation fee” previously passed on to phone and internet providers for business customers migrating their SS over Fibre-to-the-Node (FttN) and Fibre-to-the-Building (FttB) technology to a separate line on the NBN.
As part of its migration plan, NBN Co will build a new temporary parallel line on the NBN and test applications and services on the new line before coordinating a migration with the phone or internet provider at a suitable time for the business customer.
“This new offer is set to encourage phone and internet providers to migrate well ahead of the disconnection date as well as improve the experience for businesses transitioning services by reducing network disruption and downtime,” Salmon said.
The Special services that will be affected from November include Ethernet Lite DSL and Wholesale Business DSL.
As of April 2019 this will include ATM; Wholesale ATM; CustomNet and from 31 May 2019 this will include Megalink, Wholesale Transmission, DDS Fastway, Data Access Radial; and finally in September 2019 this will involve IDSN2, IDSN and Frame Relay.
On 6 March, the Australian Competition and Consumer Commission (ACCC) approved Telstra’s proposed variation to the NBN Migration Plan to enable FttC as a new access technology for NBN connections.
The move came after concerns were identified with the proposed connection processes put forward by the company behind the NBN rollout, NBN Co, in response to a discussion paper the ACCC released in December on Telstra’s proposed FttC variation.