IT services provider, Unisys has netted a $77.7 million three-year contract extension with the Department of Immigration and Border Protection (DIBP) to provide managed end-user computing and infrastructure support services.
Through to June 2021, Unisys will provide managed service desk and end-user computing services for DIBP staff globally.
The deal includes 24x7, first level service desk support for all immigration systems and infrastructure support for mid-range equipment that are used to protect Australia’s borders and facilitate the flow of legitimate travellers and freight.
“International airlines, freight companies and travel agents all need to interact with DIPB’s immigration systems, and the combination of Unisys’ domain knowledge, technology and experience delivers the seamless electronic process they expect,” Unisys Asia Pacific public sector vice president, Lysandra Schmutter, said in a statement.
“Effective communication between these systems is critical to allow the Australian Government to check and manage who and what is coming into Australia in a timely manner, while preventing unnecessary delays to legitimate people or cargo entering the country," Schmutter said.
Unisys global head of public sector, Mark Forman, added that border security technology was rapidly evolving and that technology must be maintained at a high level of reliability to ensure availability around the clock in order to protect the border while facilitating international trade.
“We continue to build the global expertise needed and are proud to have been chosen to continue our support of DIBP,” Forman said.
Unisys currently supports more than 300 government organisations, providing solutions that facilitate the transition towards a digital government.
This latest deal comes on the back of Unisys' recent $56 million contract win with VicRoads to provide data centre managed services.