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ServiceNow admitted to Govt’s secure cloud certification list

ServiceNow admitted to Govt’s secure cloud certification list

Joins the likes of AWS, IBM, Microsoft, Macquarie Telecom, Salesforce, Sliced Tech and Vault Systems on the list

ServiceNow is the latest vendor to join the growing list of cloud services providers to be certified for inclusion on the Federal Government’s secure cloud list.

The Australian Signals Directorate (ASD), an intelligence agency that sits within the Department of Defence, revealed on 8 September via its Certified Cloud Services List (CCSL) that the enterprise service management provider had been granted certification for cloud services to hold Australian Government ‘Unclassified DLM’ information.

ServiceNow joins the likes of Amazon Web Services (AWS), IBM, Microsoft, Macquarie Telecom, Salesforce, Sliced Tech and Vault Systems on the somewhat selective tally of providers to be granted a place on the list.

Inclusion on the ASD’s CCSL gives providers – along with certain resellers partnering with the selected vendors – the ability to vie for public sector work that requires an InfoSec Registered Assessors Program (IRAP) security assessment, along with othe security checks and balances.  

To date, Sliced Tech and Vault Systems are the only cloud services providers to be granted the ‘Protected’ status on the ASD’s CCSL.

To win its own spot on the list, ServiceNow was audited by an independent assessor endorsed under the IRAP initiative, which is governed and administered by ASD.

The security assessment examined the security controls of ServiceNow’s people, processes and technology to meet the Australian Government stringent standards, including a review of ServiceNow’s Australian data centres based in Sydney and Brisbane.

“We are very pleased to receive this recognition by the Australian Government, which will help provide local, State and Federal Government agencies the reassurance to accelerate their move to the cloud,” ServiceNow Australia and New Zealand managing, David Oakley, said. 

Inclusion on the list seems like a logical progression for the company, given that it already claims many local public sector customers, such as NSW GovDC, Transport for NSW, Service NSW and Parks Victoria, among others.

In June, Microsoft revealed that its local partners were set to get greater traction among government clients after the ASD expanded the range of Microsoft Azure and Office 365 services for inclusion on the CCSL.

In April 2015, the ASD announced CCSL certification of both Azure and Office 365 and, in November 2015, of Dynamics 365.

With the ASD formally certifying dozens of additional Microsoft cloud services across Azure and Office 365 as “unclassified DLM”, the company now has around 50 cloud services included approved by the certification scheme.


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Tags macquarie telecomcertificationServiceNowIBMAWSAustralian Signals DirectorateVault SystemsSalesforceSliced TechMicrosoftsecurityAustraliaASDGovernment

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