Palmerston North City Council has deployed a hybrid cloud strategy through BEarena, an Australian technology provider leveraging Nutanix technologies.
Designed to reduce outage risk, the Sydney-based infrastructure specialists improved the reliability and performance of digital services used by more than 90,000 citizens.
Specifically, BEarena leveraged the Nutanix Enterprise Cloud Platform, bolstering disaster recovery capabilities while providing added security across financial applications.
In addition, Nutanix technology also supports systems and applications such as SQL, Microsoft Exchange and Ozone, alongside a local government-specific suite of business-critical apps used by City Councils throughout New Zealand.
“More and more of our citizens rely on digital services as part of their daily lives, so we needed to make sure they were always available,” Palmerston North City Council technology architect James Rowe said.
“Nutanix has provided a reliable platform on which we can run these services while also increasing IT performance and allowing us to focus on improving services to citizens.”
Previously, the Council suffered one or two system outages per month due to a variety of factors including weather emergencies and legacy infrastructure.
According to Rowe, this left citizens unable to use many of the digital services on offer, including utilities, dog registration and online bill and fee payments.
Furthermore, Palmerston North has also begun using the public cloud for certain applications such as long-term archiving and field apps, with the Council committed to deploying a hybrid strategy.
“Uptake of public cloud services in New Zealand has been slow compared with many other regions,” Rowe added. “It’s catching up now, and we see it as an important part of our long-term strategy.
“But many of our services will always need to remain under our roof, so a hybrid approach is essential and Nutanix will be a partner in getting that balance right.”
For Rowe, the combination of reduced outages, better performance and a simpler user interface has enabled Palmerston North’s 15-strong IT team to focus on delivering better outcomes for its departments and developing new digital services for the community.
In addition, BEarena and Nutanix have combined to reduce IT power consumption by 80 per cent and decrease the physical footprint of its data centre by the same margin, with further savings expected through the upcoming adoption of Nutanix’s AHV hypervisor.
“Despite having limited resources, Councils are expected to deliver reliable and high-quality digital services to a large population,” Nutanix senior vice president and head of Asia Pacific and Japan Matt Young added.
“This burden increases as citizens become more dependent on these services for their daily lives. By implementing an enterprise cloud strategy, Palmerston North is modernising its approach and will be able to meet its citizens’ demands as they evolve.”