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Services Briefs: Getronics, Macquarie and Diversified Data, My IT Department

Services Briefs: Getronics, Macquarie and Diversified Data, My IT Department

Getronics management forced to leave

The management board of IT service provider Getronics has been ousted after an internal dispute on how to run the company. Chairman and Chief Executive Officer (CEO), Peter van Voorst, and Chief Financial Officer (CFO), Jan Docter, were asked to leave by the company’s supervisory board after “a difference of opinion” on how to manage the company, Getronics said. With immediate effect, Axel Rückert and Klaas Wagenaar will take over daily management of the 25,000 staff company as chairman and vice-chairman, respectively. The official nomination of Rückert and Wagenaar to the management board will be proposed at a shareholder meeting on April 9. Rückert would be responsible for customers, strategy and operations. Wagenaar would focus on the financial revitalisation of the company.

Macquarie and Diversified Data secure music site

Macquarie Corporate Telecommunications and Diversified Data will dance to the same tune when they work together on a Web hosting and Linux security solution for dance music Web site inthemix.com.au. The one-year contract will see inthemix using Macquarie connectivity, firewall and intrusion detecting systems with Diversified Data providing collocation Linux servers, operating system infrastructure and direct support services. Internet monitoring company, Hitwise, estimated that inthemix received more than 14 million page impressions in a month.

My IT troubleshoots with new service

IT helpdesk specialist My IT Department has launched a Web site that offers a new business model for customer support. The site enables users to resolve issues online by sending a description of any problems via a Web-based application. A flat fee of $198 per year entitles users to unlimited support 24 hours a day, seven days a week, from certified technical experts.


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