Australian integrator, Integ Communications Solutions, has won its biggest VoIP contract to date and will install 6000 handsets nationwide for Ernst & Young.
The contract, in partnership with networking vendor, Alcatel, will see Integ provide the IP telephony network and communications applications, along with the design, project management, deployment, training and ongoing support of the network.
Alcatel claims the IP telephony rollout, which involves six capital cities, is one of the largest in Australia. It is expected to be completed in March 2005.
Ernst & Young, Australia CIO, Stephen Arnold, said the decision to opt for an IP solution followed an 18-month study into its communications infrastructure.
"In the end it was our satisfaction with the current Alcatel solution and the support from Integ, coupled with the fact that we wouldn't need to retrain the whole organisation, that made the decision for us," he said.
Integ CEO, Ian Poole, said pushing costs down while undergoing an office relocation were the key requirements for the Ernst & Young contract.
"The company has two new sites and saved a significant amount by not cabling up for voice and data separately," he said.
"Secondly, moving people around is easier because you don't need to make changes to the old PABX environment: IP changes can be done automatically.
"Thirdly, the mobile worker applications they can do now using Alcatel's OmniTouch Unified Communications increases services to departments," he said.