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More cloud on the horizon for NSW Govt

More cloud on the horizon for NSW Govt

​The NSW Government releases new digital strategy

The NSW Government is moving to open its IT procurement approach further to as-a-service and cloud offerings, according to its latest digital transformation strategy.

The state government unveiled its new digital strategy on 23 May, revealing the actions it plans to take in order to affect IT reforms and cultural change, and support the delivery of “next level, improved, user-centric services”.

While there have been a number of reforms implemented since 2012 under the NSW Government ICT Strategy, the government now plans to set digital standards for each of its priorities and digital enablers, while testing its investments against these standards.

The standards are aimed at ensuring that digital innovation and collaboration is rewarded, data insights are used to improve policy and service design, a digital by design approach is embedded across the sector and new and emerging technology changes the way government operates.

Among the actions proposed by the NSW Government is a move to further the evolution of the state’s IT procurement landscape.

“The government’s procurement contracting framework will continue to evolve to reflect broader market shifts towards as-a-service and cloud services, and build strategic partnerships with non-traditional suppliers to foster innovation,” the strategy stated.

Since 2012, the NSW Government has implemented a number of reforms have been implemented to improve the value in its technology investments.

These reforms have focused heavily on simplifying the procurement system and increasing contestability by encouraging a greater number of suppliers and in particular, small and medium enterprises (SMEs).

The next stage of transformation, according to the new strategy, will also focus on improving collaboration across clusters to drive whole of government value.

“This will mean striking the right balance between enabling delivery teams close to the customer to work in a way that best meets those customer needs, and working more effectively across agencies to optimise technology investments, leverage government buying capacity, and share technical solutions to common problems,” the strategy said.

“Consistency and cost savings can be realised by partnering across clusters and refocusing technology investment approaches and decisions to start with a whole of government perspective every time,” it said.

It is hoped that this approach will give way to the aim of fostering procurement partnerships, with agencies committing to partnering with industry to develop fit for purpose solutions, and leverage whole of government buying power.

At the same time, state government departmental secretaries will be required to report performance against the new strategy, including the digital priority areas, on a six-monthly basis to the Government Chief Information and Digital Officer (GCIDO). This information will inform the GCIDO’s biannual report to Cabinet.

NSW is also working with the Federal Government to further develop its cyber security capabilities through a national cyber security centre.

The state government plans to work with international and state-based partners, including the private sector, to promote and grow cyber security capabilities in NSW.

As part of the digital transformation journey, there are also three areas the NSW Government will focus on. First, existing legislative barriers will be removed where appropriate, respecting privacy considerations.

Second, frameworks will be established to support new legislation that is digital by design. Legislation that is fit for the digital age does not preclude emerging technology and new digital business models.

Finally, existing legislation will be reviewed to support the release of and access to better quality data.


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