Ricoh Australia has appointed former Fuji Xerox Australia exec and board member, Andy Berry, as its new managing director following the exit of former MD, John Hall, in early February.
At the time of Hall’s exit, a spokesperson for the company confirmed the move with ARN, saying that he had retired after 19 years in the local tech industry, and no longer filled the company's top job in the local market.
Now, heading up the print vendor turned IT services provider in Australia, Berry will be tasked with driving Ricoh’s transformational strategy and ensuring the company’s operations are aligned with the global strategy in the Australian market.
“Andy Berry joins Ricoh at a pivotal time in Australia’s business transformation,” said Ricoh managing director for Asia Pacific (APAC), Kazuhisa Goto.
“As an accomplished whole-of-business leader he brings domain expertise and a proven track record of leading change while achieving solid growth.
“Berry’s ability to lead with a clear vision backed by a unified team has made him the success he is today; his deep knowledge of global services and market trends will be integral in driving Ricoh forward in this age of the customer. At the same time, his energetic and results driven style combined with his customer centric approach will strengthen Ricoh’s transformational journey," he said.
Berry joins Ricoh with more than 25 years experience in the technology industry, with stints at Fuji Xerox and Xerox Europe where he lead both the print hardware and software business as well as business process outsourcing (BPO) divisions.
He ended his time at Fuji Xerox Australia as chief customer officer and also held positions as an executive director, head of sales, marketing and professional services and head of global services.
Most recently, he served as managing principal at Trivium Solutions and principal consultant with Second Road - two consultancies focused on enterprise strategy.
According to Berry, the traditional print market continues to offer opportunities for Ricoh.
“When coupled with a comprehensive set of workplace solutions and services across IT services, print and document management, we are enabling customers to change their traditional ways of working,” he said.
“I admire the Ricoh approach to understanding the changing needs of its customers and how it then applies innovation. At the same time, the company balances the strength of its global scale with belief in the local team and the importance of their enduring relationships with customers, channels and partners.
“I am excited at the opportunity to lead Ricoh Australia and to help realise the talent and energy of its people,” he said.
In October last year, Ricoh cut an undisclosed number of jobs from its Australian workforce in a move that saw the business wave goodbye to at least six people from IT services businesses division, according to sources.
According to sources close to ARN, the majority of the cuts at the time came from Ricoh’s print business.
Sources indicated that Ricoh Australia told staff at the time that the redundancies were due to a business decision to ensure the ongoing health of the company, and that it had held out on making the cuts as long as it could despite tough market conditions.
However, the company financials show that it made a profit of $5,432,000 in 2016, compared to a loss of $568,000 the previous year.
“As organisations rely more on the convenience of digital documents and integrated workflows, Ricoh is adapting its traditional business by expanding its IT services, including recent acquisitions that have brought specialised capabilities to Ricoh,” the company told ARN in a statement.