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nbn sets business network migration deadlines

nbn sets business network migration deadlines

Businesses that became ready for service before September 2015 will have up to three years to migrate services to the nbn

The company behind the National Broadband Network, nbn, has outlined new disconnection dates for businesses to move their integrated communication systems over to the network.

nbn has been working closely with customers and industry groups to develop a series of Temporary Special Services whitepapers, outlining new disconnection dates for businesses.

Under the new arrangements, businesses with connections which use Asynchronous Transfer Mode, Integrated Services Digital Networks as well as Broadband Digital Subscriber Lines will now need to migrate these services over to the network.

However, businesses that became ready for network service before September 2015 will have up to three years to migrate these services to the nbn network before the first 'Special Services Disconnection Date'.

"We encourage businesses to talk to their internet service provider as well as the providers of their special services to make a plan to successfully migrate as soon as possible," nbn said in a statement.

Meanwhile, the normal 18 month migration period still remains the same for businesses to move their internet, landline and other services, such as ATMs, EFTPOS and fax machines over to the nbn network.

nbn executive general manager of business products and services, Ben Salmon, said that businesses scheduled for disconnection before November 2018 will have greater leeway when it comes to their disconnection window.

“So we have temporarily extended the migration window to three years for all businesses which are scheduled for disconnection before November 2018," he said.

Salmon said that migration is a process that can take time and, as such, nbn wants to ensure businesses have enough time to prepare to connect the complex systems to the new network.

“Moving these services over to the NBN network is not automatic and businesses may lose temporary access to their services if they do not make the switch before their disconnection date,” he mentioned.

Salmon cited a study which found that about one in three business in Australia are able to order a service on the NBN network today, with the aim to reach one in two by mid-2017.

“nbn is well positioned to meet the needs of Australian businesses and has a comprehensive product suite available for micro, small and medium businesses, which includes high and symmetrical speeds, enhanced service levels as well as committed information rates," he said.

“We are already seeing the benefits of businesses who have successfully connected their services over to the NBN network and are now embracing applications such as cloud storage, video collaboration and accounting tools to maximise efficiency, lower operating costs and improve work/life balance.

“We encourage businesses to talk to their internet service provider as well as the providers of their special services to make a plan to successfully migrate as soon as possible," he said.

nbn recently reported that it has reached “a milestone” in the network’s rollout, notching up four million premises that are now ready for service, meaning that nbn’s network is available to more than a third of all Australian premises.

The company’s CEO, Bill Morrow, also flagged the need for more of the network’s end customers to take up its higher-speed products if it is to meet its 2020 revenue target.

Updated at 1:00 PM, 14 February, to clarify certain elements of nbn's new migration deadline schedule.


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