Melbourne-based managed services provider, base2Services, has unveiled plans to open an office in the US, in a bid to capitalise on an expanding customer base in North America.
Having partnered with Amazon Web Services (AWS) for over a decade, the cloud development company has attracted a “significant number of clients” from across the region during the past two years, despite lacking a physical presence across the Pacific.
“Our service is unique in the fact that everything we do and say is aimed at helping development teams at existing companies, big or small, leverage the cloud and automate,” base2Services managing director, Arthur Marinis, said.
“They are the ones with the knowledge of how vital it is to speed up development times and to have the ability to change quickly.
“Those are the ones searching for DevOps around the world. When they have been searching online, they have found we are able to provide the right consulting and managed services to help them migrate to the cloud, optimise their cloud infrastructure and implement DevOps processes.
“They aren’t nervous about our location as they use the cloud, and most are used to working remotely, it helps that we also provide 24/7 support.”
Founded in 2005, base2Services provides DevOps as a managed service at a fixed monthly price to development teams to help them build and manage scalable and agile cloud-based solutions.
Locally, the company the first in Australia to launch a managed AWS offering.
“North America is now contributing nearly 20 per cent of our revenue but if we really want to grow in America and take that next step we believe we need to set up in the US,” Marinis added.
Marinis said North American customers currently cover e-commerce and video streaming, which have a tendency to use “significant amounts of data”.
As a result of the move, Marinis said base2Services is looking at Boulder, Kansas City and Austin as its preferred US-base options and will start with a team of five initially with the intent to grow as the portfolio expands alongside.
Despite the expansion, Marinis said the company remains focused on the Australian market, with plans in place to grow its customer base by 200 per cent over the next 12 to 18 months.
“We are finding that we are standing out in the market because we are very collaborative and put a lot of time into training in-house teams,” he added.
“Many in-house teams are usually trying to do it themselves, which some can. But we get them up to speed and work as an extension to their team, taking care of the operation of the infrastructure.
“So they can concentrate on working on their business or product instead.”