Data#3 has upgraded local government council servers and storage in Adelaide, overhauling legacy ICT infrastructure with Cisco and EMC technology.
Following a competitive tender process, the managed services provider relocated and refreshed existing Town of Gawler Council technology, comprising of server and storage solutions, alongside an offsite disaster recovery and storage offering.
Located 40km north of Adelaide CBD, Town of Gawler Council serves approximately 21,000 people through a team of more than 150 staff.
With a large number of staff working at ageing Town Hall and Institute buildings - which have been earmarked for renovations - council offices and the existing data centre needed to be relocated.
Completed over two months, the Brisbane-based technology provider completed the relocation, installation, migration and deployment of infrastructure, using a blend of Cisco USC server and EMC solutions, coupled with partner support services across the technologies.
As well as providing professional managed services, Data#3 won the deal following its deployments of similar solutions for councils across Australia, including the Western Australian Local Government Association.
“The entire process was incredibly seamless thanks to the expertise and professionalism of the Data#3 team,” Town of Gawler Council, IT network and systems administrator, Frank van der Wijngaart, said.
“Everything runs so smoothly now, which means we spend less time on maintenance and server issues and more time on core IT functions.”
According to Van der Wijngaart, once the new premises for the data centre was confirmed, the relocation and migration process commenced, with the virtual infrastructure replicated to the building during business hours, and failover of the entire virtual infrastructure occurring overnight.
“This resulted in zero downtime for the council,” he added.
Additionally, a new disaster recovery and storage solution was established at an offsite facility 4km away to provide the necessary geographical redundancy.
For Van der Wijngaart, further benefits include increased storage capacity, including the flexibility to scale capacity up or down to meet demand.
“Their flexibility in designing the solution and managing the migration was impressive, as was their ability to work in with other vendors and suppliers involved in the relocation,” he added.
“Due to the complexity of the project, I expected problems and issues, but there were none. We couldn’t be happier with the outcome.
“The project was also completed on time and under budget allowing a block of maintenance hours to be banked with Data#3 for future use by the council.”
As one of the country’s leading technology providers, Data#3 enjoyed triple success at the ARN ICT Industry Awards 2016 earlier this month, taking out Enterprise Partner of the Year and Channel Choice Partner of the Year awards, alongside CEO Laurence Baynham being inducted into the ARN Hall of Fame.