Integrator, CSC, has taken its UXC Keystone business and merged it with two of its other subsidiaries, Aspediens and Fruition Partners, to form an amalgamated ServiceNow business.
The new entity will trade under the name Fruition Partners and will operate across North America, UK, Europe, Australia, and New Zealand.
The combined business is the largest ServiceNow partner in the world and focuses on service management to the Cloud.
UXC Keystone was acquired by CSC in March 2016, focused on the enterprise service management space, and was the largest ServiceNow partner in Asia-Pacific. It was the only reseller to achieve Master Solutions Partner status in the region.
Aspediens was acquired by CSC in July 2016 and forms the European contingent of the new entity. It achieved Preferred Partner status with ServiceNow.
CSC said bringing UXC Keystone and Aspediens under the Fruition Partners banner will allow the combined company to invest more in developing new solutions and methodologies to better meet the needs of its customer base.
Fruition Partners co-founder and chief growth officer, Patrick Stonelake, said the newly formed global practice creates a ‘team of leaders’ with Fruition, Aspediens, and UXC Keystone, and allows each to draw on the strengths of the others.
“The combined entity creates an unparalleled ability to guide our customers across the globe as they maximise the impact of service management on their value proposition and accelerate the value of the ServiceNow platform,” he added.
The combined business will have: 300 certified ServiceNow consultants; 100 implementation specialists; 400 dedicated ServiceNow employees; 1200 ServiceNow customers; and 2,500 completed ServiceNow projects.
Most recently, Fruition Partners was named the ServiceNow partner with the largest number of deployments, with an overall customer satisfaction score of 9 out of 10.
UXC Keystone CEO Neil McKinnon, said, as one brand, the companies could offer perspectives on the practical application of ServiceNow within the modern enterprise.
“Leveraging the expertise available on a global scale means that we will be able to provide the best possible outcomes for customers in each region based on best practice and real user experiences,” he said.