Sydney Water is on the hunt for an implementation partner as it embarks on a ‘once in a generation’ IT investment to design, build and run its ERP, billing and CRM solutions.
The Expression Of Interest (EOI) covers design and development, organisational change management, platform implementation, legacy integration, data migration, reporting, deployment and run services.
Sydney Water CIO, George Hunt, said it was searching for a partner that had previous experience in implementing SAP ERP, CRM systems and that has previously worked in the utilities sector.
“We are embarking on a once in a generation investment in technology that will deliver a customer focused, forward thinking, mobile and integrated business,” Hunt said.
Hunt said he wanted a partner organisation that complemented Sydney Water’s existing capabilities, as well as one that would bring new capabilities to the project.
“We need a partner that will work openly and transparently to guide and direct the project towards success,” he said.
NSW Government executive director, government technology platforms, Pedro Harris, said the Department of Finance, Services and Innovation (DFSI) will assist Sydney Water in its partnering efforts through use of its ICT Services Scheme.
Interested parties can take a look via DFSI’s procurement website. An industry briefing will be held on June 16 at the Department of Finance.