Unified Communication-as-a-Service (UCaaS) provider, Access4, has entered the market in A/NZ with a view to support new channel partners in the region.
The vendor claimed its objective is to provide an end-to-end, turnkey solution that incorporates voice, video, handset provision and access to a ‘carrier-agnostic national MPLS network.
Specifically, the UCaaS solution incorporates Broadworks IP trunking and hosted voice with its solution, UC-One, that enables functionality for integration of desktop and mobile devices.
Additionally, the offering provides a contact centre solution, which is a Cloud-based hosted service for call centres.
Access4 director of sales and marketing, Ruy Franco, claimed the vendor has established a business model purpose built for channel partners.
“Many system integrators do not have a hosted Unified Communications (UC) product for their end user customers. For them to go out and build something like this, it could take a number of years and be a multi-million dollar investment. For most partners, those levels of investment are simply not possible.”
Franco said the the offering allows partners to deliver customisable UCaaS solutions targeted at the mid-market which is not traditionally served well by larger service providers.
“Local system integrators are typically owners or operators that have a vested interest in the service that is provided to their end use customers. We believe our solution will help them be more competitive in the market.”
Franco added that the company is looking to support its partners through the SASBOSS Web-based provisioning and service management portal.
He said this will allow partners to manage services in real-time.
“Virtually anyone can provision a service with little or no training,” he added.