Consulting, technology, and next-generation services company, Infosys, has launched its knowledge-based artificial intelligence platform.
Named Infosys Mana, it is a platform that brings machine learning together with the deep knowledge of an organisation, to drive automation and innovation, enabling businesses to continuously reinvent their system landscapes.
Mana, with the Infosys Aikido service offerings, aims to lower the cost of maintenance for both physical and digital assets; captures the knowledge and know-how of people, and fragmented and complex systems; simplifies the continuous renovation of core business processes; and enables businesses to bring new user experiences by leveraging technology.
Infosys Mana is comprised of three integrated components all of which are based on open source technology – the Infosys Information Platform; Infosys Automation Platform; and Infosys Knowledge Platform.
Infosys managing director and CEO, Dr. Vishal Sikka, said Infosys has recognised the need to bring artificial intelligence to the enterprise in a meaningful and purposeful way; in a way that leverages the power of automation for repetitive tasks and frees people to focus on the higher value work, and on innovation.
“Today’s AI technologies address part of this with learning and information; Infosys is now bringing this together in a fundamental way with knowledge and understanding of the business and the IT landscape – critical knowledge that is locked inside source code, application silos, maintenance logs, exception tickets and individual employees.
“We can automate the repetitive, mechanisable tasks; we can capture the knowledge and know-how across people and long-lived systems and bring this knowledge back inside the systems to drive more value; and in doing these things we can free people to put all of our creativity, passion, and imagination into thinking about the bigger opportunities ahead of us,” he said.
A number of Infosys customers have already started using Mana, including a company with a large fleet of field engineers, a major global telecommunications firm, and a global food and beverage manufacturer.
Infosys A/NZ vice-president and regional head, Andrew Groth, added that AI is already changing the way we operate in Australia.
“It’s everywhere around us and at the core of our discussions surrounding innovation. Infosys Mana allows for the removal of the mundane and instead enables the amplification of creativity and the inquisitive nature only humans are capable of,” he mentioned.