Unified communications company, ShoreTel, has expanded on its technology and developer partner program with the launch of ShoreTel TechConnect.
ShoreTel TechConnect is a new global technology and developer partner program that aims to extend the capabilities beyond its current product portfolio, including an expanded relationship with an independent testing firm.
ShoreTel TechConnect has made enhancements to the previous program, including changes to its certification process, new remote test and preparation capabilities, no membership fee for technology partners self-validating with third-party test firm, and additional marketing opportunities.
The TechConnect program has three member tiers: developer, technology partner and technology alliance partner.
The developer level provides the technical information and tools necessary for third-party developers to integrate their solution with ShoreTel’s UC platform.
Participants who have completed their development effort and are ready to validate their solution with ShoreTel then choose one of two options: the technology partner level, which is a member-tested and supported option; or the technology alliance partner level, in which ShoreTel handles testing through its third-party and provides marketing support.
Current members of the innovation network will maintain their status at the corresponding level within TechConnect.
ShoreTel said the recent launch of the ShoreTel Connect solution for onsite, Cloud and hybrid UC deployments enables the company to recognise the increased interest in third-party integration with this portfolio.
ShoreTel chief marketing officer, Mark Roberts, said with the new ShoreTel TechConnect program, the company is building an ecosystem of partners that will extend the value of the ShoreTel Connect solutions.
“We are seeking complementary solutions with a focus on vertical applications, and are focused on creating greater value for our customers through interoperability and integration with tools and applications they use daily.
“With the new program we have intensified our attention on go to market efforts with member partners and on providing additional training and marketing resources. We’re also pleased to be offering additional certification options,” he said.