The Western Australia Department of Water is nearing the completion of a major IT program to modernise its water management systems, with the help of NEC Australia.
Water Online is an integrated platform delivered by NEC and replaces the department’s legacy water management and information systems, which were designed in an era when water was in abundance, and are not suited to manage water effectively in an environment of growing demand and declining water supplies.
The program is on track for completion by the third quarter of 2016 and will introduce new water demand management capabilities to ensure sustainable usage.
For example, the Department will be able to accurately monitor projected development needs to identify gaps between supply and demand, and where necessary, address these issues through water supply controls.
As part of the Water Online program the Department has launched a new online portal which, for the first time, allows customers to access licensing information, submit applications and meter readings, and apply to renew or transfer a license. In addition requests for planning advice can be lodged and tracked online, providing a faster and more efficient service, consistent with the WA Government’s reform agenda to reduce red tape and regulatory burden.
In addition, Water Online will deliver significant improvements to information reliability and process efficiency and provide water information analytics for the department.
Since the program’s commencement in 2014, NEC Australia has delivered program management services and a team of business analysts, developers and testers to implement a core set of Microsoft technologies based on .Net, Dynamics CRM 2015 and the Business Intelligence reporting stack.
Earlier this month, NEC also officially opened its new Australian headquarters and Innovation Centre in Melbourne’s Docklands precinct.
The office will hold 600 staff and the Innovation Centre will provide customers a hands-on experience of NEC’s technology and innovations in facial recognition, fingerprint scanning, and enterprise mobility.Read more: Department of Finance expands ICT hardware suppliers panel
The office occupies approximately 6000sqm across two floors at 720 Bourke Street.