Telstra retail group executive, Gordon Ballantyne, will leave Telstra (ASX:TLS) in December after more than five years with the business. Ballantyne said he plans to enjoy a break before exploring new opportunities for the future.
Ballantyne has been retail group executive since October 2013, leading an $18 billion portfolio that includes consumer, business, media and marketing divisions, as well as creating the division of Telstra Health.
Ballantyne joined Telstra as consumer group managing director in June 2010, before taking the newly created role of chief customer officer across all customer segments of consumer, business, enterprise and government in July 2012.
During his time at Telstra, Ballantyne also held roles as chairman of Telstra Clear New Zealand, vice-chairman of CSL Hong Kong and a non-executive director of Foxtel.
Ballantyne joined Telstra from Hewlett Packard where he was vice-president UK and Ireland. He has two decades of experience in global telecommunications and technology, also serving as the UK director of T-Mobile and founder of dell.com and then Dell Ventures in Europe.
Ballantyne said he will forever be a Telstra advocate, but is also looking forward with excitement to the next challenge.
“It has been a great privilege to be a part of the leadership team that set out to change the way every Australian talked about this iconic brand. The Telstra of five years ago is almost unrecognisable from the Telstra of today and I am very proud of what we have created,” he said.
Telstra CEO, Andrew Penn, said Ballantyne’s commitment has been instrumental in driving cultural change for the company’s customers, and his capacity to drive growth has been reflected in the performance of the business.
"Gordon led the turnaround and growth of our retail business as well as creating exciting new growth ventures such as Telstra Health. He has brought a challenger mindset and a passion for the customer to everything he has done and his leadership will be missed,” Penn added.
Ballantyne will remain in the business until the end of the year to provide transitional support and assistance. Telstra said, in a statement, that his replacement will be announced shortly.