Cloud-based IT management and security software company, Kaseya, has named printing company, Ricoh Australia, as its exclusive platinum partner in Australia.
Exclusive platinum partner is the highest level within Kaseya’s regional partner program for 2015.
As Kaseya’s platinum partner, the exclusive agreement will enable Ricoh Australia and Kaseya to work together to deliver support to Ricoh’s 18,000 client base, and to effectively customise Kaseya’s Cloud-based solutions to fit individual business needs.
Kaseya said, in a statement, that the partnership heralds a deeper relationship between Ricoh and Kaseya to fulfil the increasing demand for Cloud-based IT management services within the enterprise space.
The partnership will also allow Ricoh and Kaseya to work in unison and deliver the utmost support to Ricoh’s client base, and to effectively customise Kaseya solutions to fit individual business needs.
It added that Ricoh’s high level of technical competency, continued evolution towards becoming a services-led organisation, and existing global relationship with Kaseya, made it the natural choice as inaugural platinum partner for Australia.
Kaseya Asia-Pacific sales director, Kellie Hackney, said the appointment of Ricoh Australia as the company’s platinum partner is an integral part of its overarching partner strategy for 2015.
“Kaseya has been working with Ricoh for about five years and we share a strong footprint of customers. Our longstanding relationship with Ricoh has made them the natural choice as our inaugural platinum partner,” she said.
“Our partners deliver significant value through certified implementation services, unique consulting skills, integration with complementary products, and more. We see the expansion of our partner program and relationship with Ricoh Australia as vital to providing increased flexibility and resources to our customers.”
Ricoh Australia chief technology officer, Alan Burt, said the partnership will increase the efficiency of the company in the region.
“We’ve been working with Kaseya for many years and have benefited from an extremely close relationship. I am confident that this will help us to continue our business growth and enable more companies to take advantage of the value delivered by Kaseya,” Burt added.
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