e-Commerce software company, Intersell, will terminate its operations in August. The company, which began operating in 2004, recently issued a closure statement to its customers, informing them of the termination and how they can move their data to a new e-commerce provider.
The company said in the statement that its website would stay operational for the next month, and it had set up a download page to allow users to download their stored data and images. The available product data only includes custom products. Users with distributor products will have to access it directly through their distributor accounts.
“Please note that the download page is only available for the next month. So you will need to act immediately in find a new e-commerce service provider. We will not be deducting any more monthly subscription payments from your account.
“We apologise for any inconvenience this may cause, but the decision to terminate the business was not taken lightly. We wish you all the best with your future business endeavours,” the statement read.
Intersell competitor, VarCentral (which came out of Intersell about six years ago), which was recently acquired and rebranded to Ecommerce Connections” by a small group of people, will be attempting to take over much of Intersell's operations.
VarCentral’s intellectual property and customer base will continue to exist under Ecommerce Connections. It will function as a Cloud-based e-commerce ERP system that links users with all the distributors across the IT channel in A/NZ.
“Intersell falling down is huge, because it has been around for 10 years. And the company has got anywhere between 50 to 100 IT resellers that are going to be badly affected by this because they won’t be able to run their businesses,” one of the directors of Ecommerce Connections, Sam Robinson, said.
Robinson claimed resellers affected by Intersell’s departure can choose to align themselves with Ecommerce Connections in transitioning to a new platform. He indicated that resellers won’t have to grapple with an entirely new system as most of the features on the Intersell platform are already available on Ecommerce Connections’ platform.
In addition to that, it has added functionalities that include fraud prevention software, an in-built coupons system, and extended warranties integration. The company’s also working on new developments to add on, such as a Cloud quoting tool, Xero integration, as well as integration with Onesaas.
“We are also investing about $100,000 in new development for 2015, most of which I cannot mention for competitive reasons but needless to say, will benefit our customers’ businesses moving forward,” he said.
When ARN visited the website on July 10, all pages were black with an Intersell logo only. There appeared to be no functionality.