SMEs are intending to increase their investments into technology in 2015, according to a recent study by global recruitment company, Robert Half. And almost two thirds of the CIOs polled in this study identify new projects as the top driver of technology recruitment this year.
The findings, released in the company’s 2015 Robert Half Salary Guide, showed IT plays a critical role in an organisation’s growth. These results were developed by Robert Half in conjunction with an independent research organisation, which surveyed 100 Australian CIOs in December 2014.
Robert Half director, Andrew Brushfield, said the majority of Australian businesses are small to medium in size, and this is currently the most active sector for new projects.
“SMEs are nimble and flexible, and can adapt more readily to the economy,” Brushfield claimed.
He also mentioned the transition of the IT function within a business in recent years has led to this increased investment in IT.
“Technology is no longer perceived as a cost centre, but rather a vehicle to improve productivity and drive revenue gains. Externally this may be to improve a customer’s experience, and internally for employee facing technologies such as eLearning, collaboration tools and content development.”
But the study also found that CIOs are finding it challenging to source IT staff – 92 per cent of respondents indicated they were having issues sourcing for IT talent. Brushfield added that technical skills are most highly-sought after trade as businesses are investing in enabling technologies, such as a customer relationship management (CRM) system.
“CRM software is generally adopted by a company where the ability to communicate with customers and track customer interactions is crucial, or in a firm where that flow of information is complex and relational,” Brushfield claimed.
As such, he said companies that are dependent on strong IT staff will offer better salaries.
“Quite simply, hiring the best people matters and firms are seeing the invaluable skills and insight that technology talent brings to their organisation,” Brushfield concluded.