Optical disk storage vendor, Digistore Solutions, has signed an authorised service partner agreement with managed maintenance service provider, Computergate Australia.
As per the deal, Computergate will offer Digistore Solutions with managed maintenance services for its Centurion data archiving solutions.
This deal also enables Digistore Solutions with the ability to extend existing warranties and available services through the channel, and will cover the entire Australasian region.
According to Computergate CEO, Mario Greco, Digistore Solutions selected the company after a thorough assessment of its warranty and managed service programs, and for its service in the enterprise market in Australia.
"By implementing our managed maintenance programs we expect to deliver service offerings that support all products in the field to provide our customers with a seamless experience," Greco mentioned.
Digistore Solutions CEO, Geoff MacLeod-Smith, said he sees immense potential in Computergate joining its strategic channel program.
"Computergate’s extended warranty service with management capabilities complement the needs of Digistore Solutions’ product support perfectly to enhance and refine service offerings into the future, as well as deliver better customer experiences in the process," he added.