Tasmanian reseller ComputerLand has won a tender to provide IT services to Federal Hotels and Resorts, the state’s largest entertainment and tourism operator.
The deal, worth about $1 million annually, follows a tender process for the tourism operator’s IT support released in early 2002. Applications were received from several mainland and Tasmanian resellers, including large service providers such as ASX-listed Volante and Tasmanian reseller Comstra.
As well as providing IT support services, ComputerLand will also become the preferred supplier for everything from enterprise servers to print consumables for the tourism operator. ComputerLand director Colin Pederson said that a couple of ComputerLand staff would work on-site with the customer at any one time, but the number was liable to increase during special projects.
Federal Hotels and Resorts owns and operates several resorts, hotels, cruises and scenic railways in Tasmania and has several new tourism developments under wraps at present. In the past, each of these businesses ran their IT systems independently of each other, and the company acquired a range of disparate technologies across its businesses. ComputerLand’s first challenge is to come up with a strategy to integrate these disparate systems.