KAZ Group has trumped a $15 million, five-year desktop outsourcing contract with ING, ousting incumbent supplier IBM GSA and beating out eight other outsourcers who bid for the tender.
The deal, which involves the upkeep of ING’s 2500-seat desktop and local area network, was reeled in through KAZ’s subsidiary, Aspect Computing. ING has a two-year option to renew and take additional services. This increases the potential value of the deal to $22 million.
“The way we’re delivering the service and also the way we priced it is different,” said Peter Kazacos, KAZ Group managing director. “That was the real clincher for ING.”
Always the advocate for local provisioning, Kazacos is especially proud to have unseated a multinational from the ING account.
“There are some large contracts coming up to decision point and this win says that there is an alternative out there [to multinational outsourcers],” Kazacos said.
The opportunity for large contracts was fairly thin on the ground, he said, with only a small number of large government contracts in Western Australia and the recently announced Defence tender up for grabs. Big-ticket NSW government work was particularly lean at the moment.