UXC Connect, working with Alcatel-Lucent Enterprise, provided telephony services for the G20 Leaders summit recently held in Brisbane.
The services were delivered primarily through UXC Connect’s Cloud-based communications service, iTaaS, powered by OpenTouch, Alcatel-Lucent Enterprise’s communications platform.
iTaaS offers fixed-line telephony, unified messaging, presence and instant messaging, conferencing, and mobility features which can be purchased in a range of options, including through the Cloud.
Event organisers were able to use the service on a cost per use basis, without having to manage a complex license structure. It also reduced the need to implement large amounts of physical on-site technology.
UXC Connect designed and built the VoIP system infrastructure to support telephony coverage across all G20 locations including the Brisbane Convention and Exhibition Centre in South Brisbane, Bowen Hills and the Brisbane Airport Corporation at Eagle Farm.
“The iTaaS solution was chosen because of its ability to rapidly scale-up to meet the complex requirements of the Department of the Prime Minister and Cabinet while offering a true consumption-based pricing model. iTaaS lets UXC Connect technically deliver communications services quickly, for a specified time, and has the customer pay only for the required duration,” UXC Connect CEO, Ian Poole, said.
“This project is also testament to the growing demand in the market for consumption-based communications offerings that can adapt to meet changing business requirements in all industries from government and larger enterprises to universities and health care providers.”
The solution adhered to all the security requirements of the G20 Leaders’ Summit, meeting the protected rating necessary for government officials and delegates and also included 100 per cent availability guarantee for the duration of the event.
The G20 Summit, was held in Brisbane on November 15 and 16. It attracted 27 heads of government and their finance ministers, seven heads of international organisations, senior officials, and around 7000 delegates.