The Victorian state government through its Technology Innovation Fund is supporting the development and trial of an innovative digital solution which connects citizens, judges and court administrators into a networked mobile triage service.
Minister for Technology, Gordon Rich-Phillips, said the digital Court Triage Service will allow the workflow system in court to be visible in real-time via tablets and display screens, and allow users to connect to proceedings through their smartphones.
It will reduce waiting times, decrease the stress and uncertainty for people attending court, improve court efficiency and reduce costs.
“The current paper-based system can be inefficient and costly, while delays in court hearings are a challenge for Magistrates’ Courts,” Rich-Phillips said. “This project will develop a new mobile solution that streamlines case management and provides improved transparency around the status of a hearing.”
The project will be led by Portable Studios in conjunction with the Neighbourhood Justice Centre in Collingwood.
The $12 million Victorian Government Technology Innovation Fund was launched in December 2013 amd supports collaborative ICT-enabled pilot projects and trials that transform delivery of government services and boosts public sector productivity.