Outsourcing and technology services company, Aegis, is investing $4 million in the establishment of an Asia-Pacific (APAC) hub for analytics, social media and multilingual capabilities in collaboration with the Victorian Government.
The Melbourne-based facility will deliver related services across customer management and data management, to social and digital media engagement, and predictive and prescriptive analytics across multiple industries.
Aegis expects the hub to create up to 550 new jobs in its Australian services arm, doubling its national headcount for that department.
“Aegis’ Australian clients are seeking an increasing level of sophistication to their business processing requirements, delivered in a local context and embracing the full benefits of high value analytics, social media and multilingual services,” Aegis chief executive (CEO), Sandip Sen, said.
“We chose Melbourne for its language capabilities, high-quality educational institutions, diverse skill base and the strong support provided by the Victorian government.”
“We are very impressed at the proactive steps the Victorian Government takes to attract and grow international investment.”
Victorian Premier, Denis Napthine, said Aegis’ expansion “boosts Victoria’s already-strong reputation as a destination for global investment.”
“It represents another significant step towards a more diversified Victorian economy with strong services industries, and positions Victoria as a global business services centre.”
Aegis Australia services CEO, Anthony Seaegg, said the company will continue to make significant investments in country to assist enterprises through improved customer data management and intelligence.
As such, the hub will also act as a means of entering new market segments and augment existing capabilities; Aegis hopes this will grow its business process management initiatives.