CA Technologies has bolstered its offering for unified monitoring, management of critical IT services and infrastructure with the release CA Unified Infrastructure Management.
Formerly known as CA Nimsoft Monitor, the new release boosts IT performance by improving service reliability and staff productivity with enhanced analytics, alerting and cloud monitoring capabilities.
Datalink Corporation technology manager, Jason Anderson, said the resilient architecture of CA Unified Infrastructure Management and its broad monitoring coverage of heterogeneous environments helped his organisation ensure it was geared up for delivering and ensuring a superior customer experience.
“These new analytical capabilities will help us drive additional operational efficiencies by helping us to focus on real issues early on.”
Enhanced analytics in CA UIM predictively calculates and identifies threats in performance to provide early warnings of problems so that they can be corrected before end users are impacted.
Also, by leveraging new “time over threshold” analytics, IT staff can better determine real and persistent performance issues that need to be addressed while minimising false alarms due to occasional spikes, according to a company statement.
CA Technologies vice president, enterprise management, Asia Pacific and Japan, said IT organisations were increasingly facing the critical need to develop and deploy applications with precision and speed, while also delivering the reliability and responsiveness that users demand.
“CA UIM’s scalable, end-to-end monitoring capabilities help IT organizations and service providers stay ahead of potential infrastructure issues that could impact customer experience by enabling staff to proactively identify and resolve issues to ensure optimal performance of their critical IT services.”
The new release also includes updates to help users monitor and optimize performance within Amazon Web Services (AWS).
This includes enhanced AWS Cloud services support and new support for custom metrics within AWS.