When making IT secure, Dell Software suggests it is done in a way that helps employees do their jobs better.
Product marketing manager and IAM evangelist, Todd Peterson, said it is important to ask if security is opening doors and allowing people to do their jobs.
“Employees won’t be happy about security if it is locking doors and requiring them to have a big group of keys to get in,” he said.
Peterson adds it is important not to forget there are employees in the organisation who “use that data to do whatever the organisation is meant to do,” and they need to be enabled to do their jobs as best as they can.
“They don’t want anything standing in the way of doing their jobs,” he said.
The time it takes for an employee to be fully and accurately provisioned when they start work should also be measured.
“If it takes longer than a day, then it is way too long,” Peterson said.
Security as an enabler
Companies are in business for a reason and own valuable data, and Peterson said that "makes it is worth something" and people want to get to it.
The traditional security model consists of locking the door “because someone says it is dangerous to have the door unlocked,” though Peterson said this mindset is getting in the way of people getting their work done and the business moving forward.
“Someone says you have to secure it or there is a regulation you have to respond to,” he said.
“Either way, someone else is telling you why that your employees and data need to be secure.”
In some cases a business may be told the way it needs to secure the data, which Peterson admits may not be the way the company would have done if it were left to their own devices.
While there may be many “bad people” who want to gain access to data, Peterson adds there is an equal threat internally.
“Bad people are not the only problem, as good people in your organisation can do dumb things,” he said.
Patrick Budmar covers consumer and enterprise technology breaking news for IDG Communications. Follow Patrick on Twitter at @patrick_budmar.