Australian software developer and service provider Concept Systems International (CSI) has steamrolled the opposition to win a lucrative contract to supply the WA Government with outsourced human resources and payroll systems.
Competing against seven consortia for the open tender, ASX-listed Concept was appointed sole provider under the contract, which is worth an estimated $12 million-$15 million over five years.
Concept will commence the rollout of its fully integrated, Web-enabled human resource payroll system, Concept Alesco, at up to 70 WA Government agencies in March 2004, when the Government's existing bureau contract with outsourcer Fujitsu expires.
The deployment could potentially extend to all WA Government agencies and a number of other approved organisations.
Twelve months passed before the WA Government finally made the decision to appoint sole provider Concept for the contract. The selection process was complicated by the fact that the Government had originally intended to appoint a panel of hardware, software and services suppliers for the contract, rather than just one company.
"We were firstly judged on software and hardware offerings," said Eileen Aitken, Concept's Western Region manager. "We were then required to show due diligence on our security networks and procedures by going through an independent security audit. Lastly, we had to show due diligence on our financial processes. As I understand it, we were the only respondent to go on to the third stage."
According to Aitken, it was Concept's quality security offering that won it the contract. "The government would not specify exactly how our offering was superior to the others, but they did say that basically the other contenders just didn't reach the bar set by our offering."