Software company, Sitecore, has expanded its Australian channel with the appointment of Microsoft specialist, Intergen, as a partner for its .NET solutions.
The partnership between the two companies will enable Intergen to deploy Sitecore's customer experience platform to meet growing demand for measurable and integrated campaigns that ultimately result in a personalised, online, multi-channel consumer experience.
Intergen’s decision to partner Sitecore was also partially driven by its acquisition of commerceserver.net, according to a company statement.
This will enable the company to offer Australian businesses the industry’s first .NET based, enterprise-grade Customer Experience Management platform with a native, fully integrated e-commerce engine.
At the same time, Intergen will reap the benefits of working with the new Microsoft Dynamics AX ERP solution supported by Sitecore.
Intergen is one of the largest and longest serving dedicated providers of Microsoft-based solutions, working exclusively with Microsoft technologies.
The company specialises in the design, development and integration of business knowledge, information technology and creativity.
It services customers which span a broad range of sectors including retail, public sector, manufacturing and distribution, projects and services, and not-for-profit.
Intergen chief executive, Mike Morgan, said Sitecore was the first vendor that really understood the connection between front end and back end, custom development and the user interface.
"Customers today don’t want piecemeal solutions pulled together by various different vendors," he said.
"They want unified solutions, and seamless connectivity between systems and across platforms that are underpinned by a single technology platform and delivered by one capable solutions provider.
“This partnership means that customers don’t need to have multiple partners. Intergen can now implement Sitecore’s offerings which support seamless connectivity between systems,” Morgan said.
As both Intergen and Sitecore focus their offering on the Microsoft stack, there are no proprietary languages.
This will enable Intergen to extend Sitecore’s offering and build its components, controls and web parts, creating even more compelling web-based solutions for its clients.
Sitecore alliance director, Owen Brandt, said he was excited about the future potential of the partnership.
"Intergen is internationally recognised for their knowledge and experience in designing, creating, implementing and supporting Microsoft-based solutions," he said.
"As a result we are excited to enhance our presence in Australia with partners such as Intergen and to build on our existing customer success at organisations in the public sector, financial services, retail and resource industries.
He said the company's innovative architecture and value proposition, coupled with Intergen’s service and technology skills, would enable both businesses and government agencies to derive significant benefits in driving "robust" customer experiences.
"Intergen understands the potential that Sitecore brings in terms of developing its business and to helping clients and prospects to reap a return on investment from the Sitecore Customer Experience Platform.”
Morgon said Sitecore would continue to invest strongly in the Asia Pacific region.
“We see a major opportunity to combine Intergen’s digital pedigree, which is very strong in its own right, with Sitecore’s customer experience management offerings," he said.
"We’ll be investing in formal training for our people, and our Sitecore expertise will sit side-by-side with our existing SharePoint and Microsoft platform capabilities."