Software company, Sitecore, has partnered business process specialist, Intelledox, in a bid to target government agencies as they move to update their systems.
The customer experience management software firm has formed an alliance with Canberra-based Intelledox to provide a one-stop shop for "business digitalisation".
Intelledox helps organisations to digitalise business processes through smart web forms, line of business systems integration, document automation and data transformation.
While Sitecore provides software which delivers highly relevant content and personalised digital experiences.
According to a company statement, Intelledox enhances Sitecore’s technologies by facilitating two-way communication through smart web forms and personalised document generation.
The combination of the two vendors’ technologies will also provide organisations with a comprehensive solution based on the Microsoft platform.
Intelledox’s flagship product, Infiniti, enables the development of interactive, dynamic web forms for data presentation and collection.
Integrated into back end legacy systems, it presents consolidated data and updates multiple systems simultaneously.
It makes it simple to deliver sophisticated business processes in real time via a browser or mobile device.
Intelledox chief executive, Phillip Williamson, said, Sitecore was a strategic fit with his company's strategy to assist clients to transform customer relationships and maximise business efficiency while minimising “business as usual” costs.
"At the same time, Sitecore will support our overall aim to streamline customer communication by leveraging the power of browser-based user interaction."
According to a company statement, government agencies specifically stand to benefit from the Intelledox, Sitecore alliance owing to their focus on providing digital engagement for their constituents.
Sitecore alliance director, Owen Brandt, The partnership would provide organisations with the ability to reap real business benefits from their investment in Web digitisation, mobility and round the clock information availability delivered in the cloud. These include:
“At the same time, both organisations are strong Microsoft partners and this mutual common technology stack will help government agencies to drive down costs, propel innovation and provide citizens with a more effective way to communicate with public sector agencies.”