Microsoft unveils evolution of email in Office 365

Microsoft unveils evolution of email in Office 365

Microsoft preview three new features at Microsoft Exchange Conference in Austin, Texas

Source: Microsoft

Source: Microsoft

Microsoft is attempting to redefine the email experience with the preview of three new features set to hit the Outlook Web App in Office 365 later this year.

The company has used the Microsoft Exchange Conference (MEC) in Austin, to explain the new features: Codename Clutter, Document Collaboration Features and Outlook Web App for Android.

Microsoft senior product marketing manager, Steve Chew, said businesses depended on email more than any other communication.

“The downside of email’s popularity is that people receive so much of it that they often experience inbox overload and email fatigue,” he said.

“Email is also a highly versatile tool, so it gets used in situations where it is not the optimal one, like when people collaborate on a document by emailing multiple—and often conflicting–versions around.

“Lastly, email makes it easy for people to have private conversations, but these conversations don’t provide visibility to people outside of the recipients who could benefit or contribute.

Chew said the new features would help redefine the email experience as we know it today, making it more social, relevant, and collaborative.

Codename Clutter gives Office 365 customers a simple, accurate way to manage a high volume of emails.

It helps separate unimportant emails from the ones that matter, without having to set up formal rules.

Pulling from intelligence in Exchange, Codename Clutter can detect the kind of content you delete or ignore and provide a clear, personalised view of your inbox priorities- your patterns can train it to remove the “clutter” for you.

The collaboration features include a new “send as link” feature will allow Office 365 customers to attach documents as simple, weightless links through OneDrive for Business.

Also, a new side-by-side view of attachments within conversations will also provide enriched email experiences so all the context you need is within one view.

Last week, Microsoft announced Office for the iPad. This week the company has continued its attempt to deliver on its cloud and mobile vision with Android support for OWA- the Outlook Web App for Office 365 customers.

On top of existing support for Windows devices, iPhone and iPad, the addition of Android phones later this year will allow people to access their Exchange mailboxes from any platform, with the same Outlook UI and functionality.

Chew said the company was bringing an entirely new way to think about email as a continued enabler to how people get work done whether in the office or on the go.

“Email is becoming more collaborative, more efficient, easier to manage and, yes, more social,” he said.

“Look for these new features to begin rolling out to Office 365 customers later this year."

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Tags Steve ChewDocument Collaboration Features and Outlook Web App for Androidoutlook for ipadCodename ClutterMicrosoft senior product marketing managerMicrosoft exchange conference


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