BYOD is reaching the point where it is going to have to be accepted by every organisation, according to LANDesk Software.
Susan Lang, A/NZ country manager of the system management vendor, said the coming months will require organisations to shift from device to user management.
“They will have to focus on the experience of the end user, and it will need to be addressed sooner rather than later,” she said.
Lang attributes this environment to the onset of concepts such as just in time delivery, accessing everything in the Cloud, and service level agreements, with user expectations being reset in the process.
More than ever before, Lang said it is the users that will drive the expectations.
“Users are bringing in their experiences from the real world and no longer will it be about IT’s expectation of delivering a service,” she said.
Mindful of design
Another key trend that Lang expects to gain a foothold in 2014 is a focus on design when creating software.
Utility may have driven the way software has been developed, but Lang said design is what matters now and it is “increasingly mattering more.”
“As we are seeing with consumerisation, software and hardware design, it matters how intuitive something is and it matters how many steps you need to take,” she said.
Due to the evolution of marketplace, Lang said users of today have the same expectations for their consumer and business hardware and software, and this will continue to impact both hardware and software vendors in the coming months.
Patrick Budmar covers consumer and enterprise technology breaking news for IDG Communications. Follow Patrick on Twitter at @patrick_budmar.