About a year ago, ISP, Pacnet took a directional change its business strategy, closely aligning itself with valuable ICT partners in the local market.
Pacnet A/NZ CEO, Nigel Stitt, said one of its strongest markets in Australia was via the channel, stating its top partners contribute about 30-40 per cent in monthly revenue.
The company evolved its channel model, shrinking it down from 600 partners a couple of years ago to currently dealing with 180 partners.
“As the market has demanded ICT services from IT providers, not all integrators have taken their business down that step. Certain businesses evolve differently,” Stitt said. “We needed to communicate better with our channel and have an effective program to reduce the number of partners. We’re not fixed on that number but we’re looking for aligned ICT partners that have a robust cloud-based services offering for their customers.
“Our top channel partners that produce most revenue for us, have been with us for about six years. Our business has evolved because the market demanded it and their business evolved with us.”
The company recently released a beta version of its Pan-Asia software-defined-networking (SDN) architecture, called Pacnet Enabled Network (PEN). It will be fully launching the Network-as-a-Service (NaaS) model in the first quarter of next year.
It provides scalable bandwidth and software-enabled intelligence, allowing customers to dynamically provision bandwidth in minutes, based on their business needs.
PEN users are able to create a virtualised cross-connected environment leveraging Pacnet’s wholly-owned network of data centres and telecommunications infrastructure across Asia-Pacific. This means customers can provision a network from the Pacnet Hong Kong datacentre to their on-premise facilities in Australia.
Pacnet managed services president, Jim Fagan, said it had an advantage over other telecom providers, having both datacentre and telecom licences to operate in China.
“Companies can manage their IP platform whether its from Sydney or Melbourne or up through Beijing, through a single platform,” Fagan said. "The idea is to create a virtual Asia Pacific datacentre and move around their data, assets and interconnect with other customers and vendors or partners anywhere through Asia Pacific."