Optus will replace Telstra as the new provider of managed mobility services for the NSW Department of Finance and Services under a two-year deal worth more than $1 million.
Under the deal, Optus Business will make helpdesk, mobile device management, mobile voice and mobile data services available to agencies supported by ServiceFirst, the multi-tenanted shared service provider within NSW Government.
The shared service agency first went to tender in May.
Optus Business managing director John Paitaridis said it was a major milestone and an opportunity for both parties to secure cost savings and productivity gains in government telecommunications services.
“We see today’s announcement as a vote of confidence in Optus’ ability to deliver a complete mobility service to large, complex organisations," he said.
“We look forward to working with DFS and agencies supported by ServiceFirst on new, innovative mobility solutions that will assist it in achieving its aim of improving customer-centric government service delivery."
Optus will initially provide services to be used by the Finance Department. However, it is likely to be rolled out across all government agencies.
Finance and services minister Andrew Constance said the deal would cut government mobile service costs in half.
“The new arrangement includes the option of a significantly reduced fixed monthly fee for all local, national, mobile and SMS services," he said.
"This removes the complexity of having to select the most economical plan across a diverse workforce."