Juniper expands partner program to include service support

Juniper expands partner program to include service support

It involves two new specialisations - Partner Support Services and Partner Professional Services

Networking vendor, Juniper, has expanded its Partner Advantage Program to now include Juniper Partner Advantage Services.

Aimed at Elite partners, the services aim to help differentiate partner brand, enablement and offer rewards for value and performance.

It involves two new specialisations including Partner Support Services (PSS), which aims to provide value for customers through a range of enablement options, tools and services, including traditional maintenance and advanced services.

It also involves new course offerings such as a troubleshooting certification - Juniper Networks Certified Support Professional enhancing practises for routing, switching and security markets.

Exclusive direct access to advanced support engineers within its technical assistance center and a globally-consistent reward-for-value structure for support services specialists that includes built-in flexibility to address market conditions.

The Partner Professional Services (PPS) specialisation focuses on enabling partners with domain and technology expertise to lead a customer service engagement, help generate more revenue per engagement, and increase profitability through their services practice.

Juniper Networks senior vice president of worldwide partners, Emilio Umeoka, said it amplifies its investment in partners and services through providing tools and opportunities to help drive growth, increase profitability and offer rewards.

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