Australian IT professions have singled out a lack of understanding of the business as the biggest omission in their skill set, a SolarWinds study has found.
The IT Pros Survey uncovered that 36 per cent of IT professionals chose understanding broader business objectives and priorities as the most important skill required to tackle today’s challenges of network complexity.
SolarWinds VP and market leader, Sanjay Castelino, said the result stands out when compared to the US number, where it was 27 per cent.
“What was surprising was that number two in Australia was information security at 12 per cent, while in the US it was network engineering at 23 per cent,” he said.
Castelino said this discovery draws an important distinction between the Australian market, where IT professionals appear to be “more disconnected” from the knowledge of the business.
“They also feel that they need to be that much more involved in the business processes that those in the US,” he said.
Over 80 per cent of respondents said that increasing network complexity over the last three to five years has had an impact on their role, with virtualisation topping the list of most complicated technology.
“IT professions recognise that while virtualisation is tremendously useful for businesses, it drives a much higher level of complexity in managing IT infrastructure,” Castelino said.
Castelino also attributes the growing complexity to smarter and more complex equipment, resulting from a trend to get more functionality into a single piece of equipment.
“You buy one piece of hardware from a vendor and it does four things when it the past it only did two, which in turn drives up complexity,” he said.
“This is somewhat unexpected because some of the promise of these technologies is increased productivity, ease of use and making life simpler overall, yet in spite of that complexity is being increased because they interconnect a lot of technology that used to be separate.”
In response to this situation, 60 per cent of respondents said that additional training will be needed to acquiring the required skills and 45 per cent would focus on increasing their practical experience
Another key result in the survey was that 25 per cent of respondents feel that Cloud and Software-as-a-Service skills will be the most important when it comes to dealing with network complexity in the future.
Patrick Budmar covers consumer and enterprise technology breaking news for IDG Communications. Follow Patrick on Twitter at @patrick_budmar.