Phoneware to build monitoring channel

Phoneware to build monitoring channel

Australian developer, Phoneware, is looking for switch vendors, carriers, systems integrators and consultants to resell its newly launched voice and data network monitoring software.

Based on a survey of existing customers and global trends, its new Phoneware VXT product offers Web-based monitoring and has a voice over internet protocol (VoIP) module for the emerging convergence market.

Monitoring of network bandwidth and quality of VoIP usage are key convergence issues, according to Phoneware's general manager of sales and marketing, Jon Rickham. Typical real-time monitoring scenarios included quality control and prevention of unauthorised use, he said.

Phoneware VXT enabled a telecom manager to instantly replay router, switch and phone system performance across multi-site networks to prevent degradation of quality, Rickham said.

The software could even replace a telecom manager in smaller organisations, he said.

In order to attract channel partners, Phoneware is implementing a diverse reseller strategy with inducements of training and support for the niche market software.

"We are upping our channel management staff and planning a nationwide roadshow for the first quarter of 2005," he said.

The Melbourne-based company, a subsidiary of Sirius Telecommunications, has been trading for 10 years. It claims its call accounting software has been implemented by more than 1000 customers across Asia-Pacific with particular strength in government, manufacturing and health verticals.

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