Integrator and software development company Infra has become the first Australian Microsoft partner to receive gold certification in recognition of the level of compatibility it offers to Microsoft products.
Awarded in late April the certification will enable Infra to leverage the Microsoft branding in the promotion of its Web-centric support application infraActive. While the software assessment process itself takes a period of about a fortnight, Infra's business development manager Martin Curtis, explained the business requirements needed to be built up over some time.
"The gold certification will provide us with considerable weight especially in overseas markets," Curtis said. "It means that our customers are assured they will not have to put up with compatibility problems, and that both our products and services are reliable."
Some of the benefits of the partnership include 'gold partner' brand identification, specialised training opportunities, increased product licenses, prioritised listing on referrals and business engagements and dedicated Web-based communities.
Established in 1991, Infra has managed to open regional head offices in Sydney, Los Angeles and London through its support animation solutions designed for help desks and call centres. The infraActive product is designed to side step much of the infrastructure associated with running a client-server network across a WAN. The Gold certification partnership was awarded to Infra based on the high compatibility between infraActive and Microsoft's Windows 2000 Server.
Microsoft's Jane Huxley, director of the enterprise partner group, describes the gold certification as a means of risk mitigation, by which customers, partners and Microsoft can be assured of successful integration between different software products.