Solution 6 has won a $3 million Victorian Government contract to design, implement and support a new knowledge management system.
The system will be a long-term repository for the storing and receiving of the Government's electronic records, designed to increase the accountability of Government and public access to Government information.
Solution 6 won the contract after recommending Tower Software's TRIM records management system in conjunction with Hummingbird's Enterprise Information Portal products, which it will integrate and implement on the Government's existing infrastructure.
The tender for the contract was offered mid-2000, when the Victorian Government announced its Victorian Electronic Records Strategy (VERS), abandoning its previous document management system which was built by a vendor that no longer has a presence in the market. After an eight-month review, the Government appointed Solution 6 for the design, implementation and support of the project, and the integration of the document management and Web portal products.
The new document management system will be the first VERS-compliant system in a scheme first introduced in 1995, and will be progressively introduced over the next 18 months, with existing data being migrated onto a single storage database. The Victorian Department of Infrastructure will be the first cab off the rank to trial the new system.
Solution 6 Victorian sales manager Pat Conroy said the contract follows several important Government wins for the company, which has initiated similar projects at the Victorian Department of Human Services and the Federal Department of Immigration worth in excess of $1 million each. He said it was a signal to software vendors that a full systems integration capability is considered of vital importance in such projects.
"Some KM vendors like to sell their own products, but direct sales isn't always the way to go," Conroy said. "Vendors are starting to realise that it's not about just managing the sale, but carrying the resources for implementation and support."
Australian sales manager for Tower Software Dean Kelly said he hopes the contract will lead to further opportunities should the Victorian Government decide on a Whole-of-Government contract in the future.
"The Bracks Government is trying to be open and honest with its constituents, giving greater access to the public and making the Government more accountable," he said. The Victorian Government already has over 150 transactions available to the public on the Internet, and is considered one of the leading Governments in terms of its online strategies.
Tower Software, like its SI prime contractor Solution 6, has found government contracts a boon in recent years. Of its 600 sites worldwide, the Australian-born software developer has TRIM running in the NSW State Archives, the National Archives of Australia, the Public Record Office in the UK and the Public Record Archives in the US. The developer won the Minister's Award for Excellence at the 2000 iAwards.
Hummingbird software is a Canadian-based vendor that opened its first Australian office earlier this year.Photograph: Dean Kelly of Tower Software Australia